TekShield’s customizable levels include next-business-day hardware replacement, around the clock support, on-site services, and remote support. The third-party service contracts free customers from Original Equipment Manufacturer (OEM)-mandated upgrade cycles by providing maintenance on items deemed “end-of-life.” TekShield can save customers up to 80% compared to similar programs from major OEMs like Cisco, Dell or HP.
“In recent years, we have gained greater insight into the varying lifecycles for different parts of the IT infrastructure,” said Layla Wright, CEO of ServerMonkey. “With TekShield, we saw an opportunity to offer our customers significant savings and flexibility by potentially extending the life cycle of their individual IT assets.”
About ServerMonkey – ServerMonkey (www.servermonkey.com) provides new and pre-owned IT hardware including servers, networking equipment, workstations, laptops and desktops. Customers of all sizes, both small and large enterprise, utilize our trained engineers and technicians to conduct on-site services on a global scale.
ServerMonkey’s value-added datacenter services include IT Asset Decommission and Disposition, Asset Recovery and Spare Parts Harvesting, Kitting, and other customized programs designed to improve ROI on IT hardware. Our OHSAS 18001:2007, ISO 9001:2008 and ISO 14001:2004 certified headquarters is located in Houston, Texas, and we ship internationally through hubs in Amsterdam and Hong Kong.